iQbot Privacy Policy

Effective Date: Oct 1, 2024

At iQbot, we take your privacy seriously. This Privacy Policy outlines how we collect, use, store, and share your personal information when you use our AI-powered chatbot service. By using iQbot, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Data:

When you use iQbot, we may collect the following personal data:

  • Email addresses for account creation, communication, and authentication.
  • Usage logs, including data on interactions with the chatbot and user activities to improve performance and functionality.
  • Conversational data (inputs/outputs) to enhance chatbot responses and refine the service.
  • Payment information to process subscriptions, which is handled securely by third-party payment processors.
  • Third-party integration data, such as information from Google Calendar, to enable iQbot’s scheduling and task automation features.

We do not collect sensitive personal data, such as Social Security numbers or health-related information.

2. How We Use Your Data

iQbot uses the data we collect to:

  • Provide and maintain the chatbot service.
  • Improve user experience by analyzing conversational data and usage logs.
  • Enable third-party integrations, such as Google Calendar, to enhance user workflows.
  • Process payments and manage subscriptions.
  • Send updates and relevant communications about iQbot, including service improvements, new features, and security notices.

3. Third-Party Integrations

iQbot integrates with trusted third-party services to offer enhanced features, such as:

  • Google Calendar for scheduling and automation tasks.
  • Payment processors to manage subscriptions and transactions.

We ensure that these third-party services comply with applicable privacy regulations. While these services help us provide specific functionalities, they operate independently, and iQbot is not responsible for any issues (e.g., data breaches, service disruptions) that may arise from their use.

4. Data Retention

We retain your personal data for as long as your iQbot account remains active. If you choose to terminate your account, we will delete your data within 30 days, unless we are legally required to retain it.

If you request data deletion before account termination, we will promptly remove your data upon request, barring any legal obligations that require extended retention.

5. Use of Cookies and Tracking Technologies

iQbot uses cookies and similar tracking technologies to:

  • Monitor website performance and usage.
  • Customize your experience based on your preferences.
  • Improve security by detecting unauthorized access or suspicious activity.

By using our website, you consent to the use of cookies. You may choose to disable cookies via your browser settings, though this may affect your experience with iQbot.

6. How We Protect Your Data

We take the security of your personal data seriously and implement the following measures to protect it:

  • Data encryption in transit and at rest to safeguard your information.
  • Access controls that limit access to personal data only to authorized personnel.
  • Regular security audits to ensure the highest level of protection.

While we strive to protect your information, please note that no security measure is completely foolproof. We continuously monitor and update our systems to address potential risks.

7. Data Sharing and Disclosure

iQbot does not sell your personal data to third parties. We may share your data only in the following cases:

  • With trusted service providers who assist in operating the platform (e.g., payment processors, cloud service providers), under strict confidentiality agreements.
  • To comply with legal obligations, such as responding to court orders, government requests, or applicable laws and regulations.

8. Children’s Privacy

iQbot is not intended for use by individuals under the age of 18. Users under 18 must obtain permission from a parent or legal guardian before using our service. We do not knowingly collect or store personal data from minors without such consent. If we become aware of such collection, we will promptly delete the information.

9. International Data Transfers

iQbot is based in the Philippines, and your data may be transferred to and processed in other countries, including those with different data protection laws. We take appropriate safeguards, such as standard contractual clauses, to ensure that your data remains protected during international transfers.

Users from jurisdictions with stricter data protection laws, such as the European Union, are provided with additional protections, in compliance with local regulations.

10. Your Data Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. These include:

  • The right to access the personal data we hold about you.
  • The right to request deletion of your data.
  • The right to rectify any inaccurate or incomplete information.
  • The right to object to or restrict the processing of your data.

To exercise these rights, please contact us at [insert contact email].

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page with the new effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

  • Email: director@iqbot.chat
  • Mailing Address: 

23 Manhattan Street

Provident Village, Marikina

1804 Philippines

By using iQbot, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.